FAQ & safety
Useful answers before the road begins.
Booking, payment, drivers, vehicles, route planning and service standards — explained in one place.
Booking & payment
From price to confirmation.
When do I see the price?
Standard transfer pricing is calculated from the route, selected stops, date and vehicle class entered in the booking form. Tailored day and multi-day journeys are reviewed before a price is confirmed.
Is the booking confirmed immediately?
Your order is received immediately. GoGoria then checks the route, timing and notes before final driver and vehicle coordination. Your order email is the place to review the submitted details.
How can I pay?
Available payment options are shown with your confirmed booking. You can normally secure the booking with a 25% deposit or choose full advance payment; any remaining 75% balance is due on the service day.
Can I change or cancel?
Transfers, Private Driver and Classic Day Trips can normally be cancelled free up to 24 hours before pickup. Multi-Day Travel can normally be cancelled free up to 7 days before the first service. Special written conditions and non-refundable arrangements remain exceptions. Read the full Cancellation, Payment & Refund Policy.
Choosing a service
Match the booking to the journey.
When is a Transfer the right choice?
Choose Transfers for a defined pickup and final destination. You may add practical or sightseeing Via Stops when they fit the route and are entered before booking.
When should I choose Private Driver?
Choose Private Driver when the vehicle must remain available for a confirmed time window — for meetings, errands, waiting or several flexible addresses.
What is a Classic Day Trip?
A prepared private one-day route with a sensible stop order and realistic timing. If you have your own places in mind, use the request form on the Day Trips page for a custom one-day route.
How are multi-day journeys arranged?
Dates, overnight cities, routes, driver availability and vehicle needs are reviewed together. You receive one tailored proposal rather than forcing several days into a transfer form.
Drivers & safety
Professional road service, clearly defined.
How are drivers selected?
GoGoria works with tourist drivers chosen for route experience, communication and service attitude. Drivers include members of Georgia’s Tourism Drivers Association with relevant training and experience.
Are drivers licensed tour guides?
Not unless guide service is separately requested and confirmed. Tourist drivers manage the road and practical journey; a licensed cultural or specialist guide can be arranged when needed.
Can I request a language?
English- or Russian-speaking drivers can be requested. Other conversational languages may sometimes be available and are confirmed individually, never guaranteed automatically.
What happens if a driver or vehicle must change?
When a genuine operational or safety need arises, GoGoria arranges a suitable replacement driver or vehicle in the confirmed class or an appropriate equivalent.
Vehicles & practical details
Tell us what changes the fit.
Will I receive the exact vehicle shown?
Photos and model names represent a class. The confirmed vehicle will be in that class or a suitable equivalent, based on availability, route, group and luggage.
Can I request a child seat or airport name sign?
Yes. Add the request during booking and include the child’s age where relevant. For airport pickup, add the flight number and arrival details.
Are short comfort stops possible?
Yes. Reasonable restroom, coffee, meal or photo stops are welcome when they fit the confirmed route and timing. Major detours or extended waiting should be entered before confirmation.
Are there hidden charges?
No. The confirmed price covers the service as booked. A price changes only when the guest later changes important details such as route, waiting time, vehicle class or requested extras.
WhatsApp · Real person
Still not sure which service to choose?
Describe the journey and a real GoGoria operator will direct you.